What this policy covers
This policy explains how Infinize collects, uses, and handles information you provide through our Facebook inquiry forms and related communications about our AI consulting services.
Information we collect
Our Facebook inquiry forms request your name, email address, company name, and a description of the business task or customer-inquiry problem you would like help with.
We also receive information you choose to share during follow-up communications. Please do not submit passwords, financial account details, health information, or confidential information about your customers.
How we use your information
We use your information to:
- Respond to your inquiry.
- Understand your business needs and potential AI opportunities.
- Arrange an introductory conversation.
- Discuss relevant consulting services and follow up on your request.
Submitting an inquiry does not automatically subscribe you to an unrelated mailing list. We obtain any additional consent required before using your information for another purpose.
Who can access your information
We do not sell information collected through our Facebook inquiry forms.
We limit access to people handling inquiries for Infinize and service providers supporting that work, such as email and record-storage providers. These providers may process information as needed to provide their services.
We may also disclose information when required by law.
Facebook is operated by Meta, which processes information under its own Privacy Policy. This policy describes how Infinize handles the information we receive.
How long we keep information
We retain inquiry information for as long as reasonably needed to respond to your request, manage a resulting business relationship, or meet applicable legal obligations.
When information is no longer needed for these purposes, we delete it or remove identifying details.
How we protect information
We use reasonable access controls and safeguards appropriate to the information we handle. No method of electronic storage or transmission can guarantee complete security.
Your choices
You may contact us to:
- Ask how your information is used.
- Request access to, correction of, or deletion of your information.
- Ask us to stop follow-up communications.
Email AIGuy@Infinize.com.
We may need to verify your identity before fulfilling a request. We may retain certain records when required or permitted by applicable law. Your privacy rights depend on your location and applicable law.
Changes to this policy
We may update this policy as our practices change. The effective date above identifies the current version.
Contact
For privacy questions or requests, contact:
InfinizeEmail: AIGuy@Infinize.com
Website: infinize.com